Terms and Conditions

1. General

By accessing and using the Vital Forge Wellness NZ website (“we”, “our”, “us”), you agree to comply with and be bound by these Terms & Conditions.

If you do not agree, please do not use this website or purchase our products.

2. Intended Use of Products

All products sold by Vital Forge Wellness NZ are supplied strictly for scientific research and analytical purposes only.

Not for human or animal consumption
Not for therapeutic or diagnostic use
No medical or health claims are made

By purchasing from us, you agree that products will only be used in accordance with these terms.

3. Purchaser Responsibility

By placing an order, you confirm that:

You are at least 18 years of age
You understand the nature of the products
You are qualified to handle and use these materials appropriately
You will comply with all applicable laws and regulations in your jurisdiction

You accept full responsibility for the safe handling, storage, and use of all products.

4. No Medical Advice

All content provided on this website is for educational and research purposes only.

Nothing on this website should be interpreted as:

Medical advice
Treatment guidance
Health recommendations

Always consult a qualified professional for medical-related matters.

5. Orders & Payment
All orders must be paid in full before dispatch
We reserve the right to refuse or cancel any order at our discretion
Pricing is subject to change without notice
6. Shipping & Delivery
Orders are typically dispatched within 24 hours (Mon–Fri)
Delivery times may vary depending on location
Tracking details will be provided once shipped

Vital Forge Wellness NZ is not responsible for delays caused by couriers or external factors.

7. Returns & Refunds

Due to the sensitive nature of our products:

We do not accept returns once an order has been dispatched
If your order arrives damaged, incorrect, or incomplete, you must contact us within 48 hours at info@vitalforgewellness.co.nz

We will assess and resolve issues on a case-by-case basis.

8. Product Information

We strive to ensure all product descriptions and specifications are accurate. However:

Information is provided for general reference only
We do not guarantee completeness or accuracy of all content
Specifications may change without notice
9. Limitation of Liability

Vital Forge Wellness NZ shall not be held liable for:

Misuse of products
Improper handling or storage
Any direct or indirect damages arising from product use

All products are used at the purchaser’s own risk.

10. Intellectual Property

All content on this website, including text, branding, images, and design, is the property of Vital Forge Wellness NZ and may not be used or reproduced without permission.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website constitutes acceptance of any changes.

12. Governing Law

These Terms & Conditions are governed by the laws of New Zealand.

Acknowledgement

By using this website and/or purchasing from Vital Forge Wellness NZ, you confirm that you have read, understood, and agreed to these Terms & Conditions.